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Helping 

Others 

Understand Your Child 

In stressful situations, children may communicate differently, especially when they are overwhelmed. Preparing ahead can help keep them safe. 

Your Child May: 

  • Not respond to their name  

  • Avoid eye contact  

  • Run, freeze, or shut down  

  • Repeat words or sounds  

  • Not have the ability to speak 

 

Note: This is a response to stress, not defiance. 

What Helps in the Moment :

  • Use short, simple directions (“come here,” “stop”)  

  • Give extra time to respond  

  • Use pointing or gestures  

  • Keep a calm tone  

  • Offer the child paper and a pencil to write their personal information 

Practice at Home:

  • Practice helping your child respond to others “come here”, “stop”. “wait”, “what is your name?”   

  • Teach “help” (word, gesture, or sign)  

  • Role-play simple scenarios with your child 

 

Ask them the question -> Help with the response -> Reinforce the correct answer (e.g., verbal praise, tickles, high five, hugs, etc.)  

Be Prepared:

Keep a small card, in a bag/backpack that your child may use: 

 

Write down your personal information, contact details and emergency contacts 

Information on how your child communicates (this can be helpful, if they are in a non-vocal state) 

Their specific sensory sensitivities  

Reminder:

Every child communicates differently. When others understand how your child communicates in emergencies, they can better support them. 

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